For the attention of the Manager -
 
I am prompted to write to you following contact with Shaun and Anna last week. I have never used Cawarden before, and my requirements on this occasion were extremely modest, but both Anna, and then Shaun, gave the most amazing customer service, each going over and above the call of duty. I was incredibly impressed, and will certainly aim to use your company in the future.
 
Congratulations on having such excellent staff.
 
Kind regards
 
Rosemary Bishop